News – ClinCaseQuest https://clincasequest.hospital Medical education in clinical cases Tue, 14 Oct 2025 21:52:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.11 https://clincasequest.hospital/wp-content/uploads/sites/7/2020/02/logo-ru-project-90x90.png News – ClinCaseQuest https://clincasequest.hospital 32 32 Celebrating a Major Milestone: SESAM Recognizes ClinCaseQuest’s Defragmented Debriefing Model as an Advancement in Clinical Simulation 2024 https://clincasequest.hospital/sesam-2024/ Sat, 05 Oct 2024 15:46:04 +0000 https://clincasequest.hospital/?p=38356 At ClinCaseQuest, we are thrilled to announce an outstanding achievement in the field of medical education. Our innovative Defragmented Debriefing Methodology has been officially recognized…

Сообщение Celebrating a Major Milestone: SESAM Recognizes ClinCaseQuest’s Defragmented Debriefing Model as an Advancement in Clinical Simulation 2024 появились сначала на ClinCaseQuest.

]]> At ClinCaseQuest, we are thrilled to announce an outstanding achievement in the field of medical education. Our innovative Defragmented Debriefing Methodology has been officially recognized by the Society in Europe for Simulation Applied to Medicine (SESAM) and published in their prestigious journal, Advances in Simulation. This recognition comes right before the annual SESAM conference (19 June 2024) and marks a significant step forward in clinical simulation training.

The Journey to Recognition

In June 2024, at the 29th SESAM Annual Meeting in Prague, we had the honor of presenting our groundbreaking work: “Defragmented Debriefing Methodology for Enhancing Online Simulation Training in Medical Education.” This methodology forms the backbone of the simulation training at ClinCaseQuest, developed to improve the quality of medical training and the acquisition of clinical competencies. It was an immense honor to have our work acknowledged and published in Advances in Simulation, solidifying its relevance and potential for global impact.

Our Defragmented Debriefing Model was born from a deep desire to enhance medical simulation during the challenging times of the COVID-19 pandemic. In 2020, when the world stood still, medical training had to adapt to new realities. The team at ClinCaseQuest took on the challenge of creating a solution that would not only bridge the gap left by the pandemic but elevate the entire simulation training experience.

What is Defragmented Debriefing?

Defragmented debriefing is a method that refines the traditional simulation training approach by focusing on enhanced immersion, continuous competency acquisition, and in-depth clinical decision-making. It ensures that medical learners experience a seamless and thorough debriefing process, preventing the fragmentation of skills that can occur during disjointed training sessions. This model is particularly suited for both in-person and online simulation settings and has shown remarkable promise in improving training outcomes for diverse medical specialties.

Key Advantages of Defragmented Debriefing:

  • Enhanced Online Training: Delivers high-quality outcomes even in virtual environments.
  • Deep Immersion: Offers a comprehensive dive into clinical decision-making.
  • Competency Preservation: Prevents skill fragmentation and ensures continuous learning.
  • Broader Training Applications: Expands opportunities for specialties previously beyond the scope of simulation.
  • Multi-location Simulation: Supports complex clinical cases across multiple locations.
  • Comparable to Real Practice: Provides clinical experience on par with real-world practice.
  • Adaptability: Highly personalized and adaptable to both trainers and learners.

The Path Ahead

This recognition from SESAM reflects the hard work and dedication of our team, who spent four years merging clinical expertise with an innovative approach to medical education. We remain committed to pushing the boundaries of simulation training through further scientific collaboration, research, and validation.

As we continue to grow, we invite universities, medical faculties, hospital simulation centers, and simulation training platforms to explore our methodology and collaborate in advancing medical education worldwide.

Join Us on the Journey

At ClinCaseQuest, we believe that defragmented debriefing has the potential to revolutionize simulation training, providing learners with a more in-depth, immersive experience that translates to real-world clinical competence. We look forward to sharing more developments and continuing our mission to enhance medical training for professionals across the globe.

Take Your Medical Training to the Next Level

At ClinCaseQuest, we invite you to join our clinical simulation training and experience firsthand how the Defragmented Debriefing Model can enhance your medical competencies. Whether you are a seasoned professional or a student just starting, our cutting-edge platform offers the tools you need to succeed in the fast-evolving world of healthcare.

Let’s build the future of clinical education – together!

Read More:
Lopina N. A Staged Defragmented Simultaneous Debriefing Model as Integrated Micro-debriefing Components Inside Online Simulation for Competencies Formation. Cureus. 2024 Mar 12;16(3)

Read article here

Read Conference Abstract:
Lopina N. Defragmented Debriefing Methodology for Enhancing Online Simulation Training in Medical Education. Advances in Simulation 2024, 9(1)

Read abstract here

Check out our event photo gallery for a glimpse of the conference highlights and stay connected with ClinCaseQuest for more updates on how we’re transforming medical simulation!

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    ]]>         ClinCaseQuest Featured in SchoolAndCollegeListings Directory https://clincasequest.hospital/schoolandcollegelistings-directory/ Sat, 30 Mar 2024 21:05:12 +0000 https://clincasequest.hospital/?p=37759 Exciting News Alert! We are thrilled to announce that ClinCaseQuest has been successfully added to SchoolAndCollegeListings – a premier online directory for educational institutions worldwide!…

    Сообщение ClinCaseQuest Featured in SchoolAndCollegeListings Directory появились сначала на ClinCaseQuest.

    ]]>     Exciting News Alert!

    We are thrilled to announce that ClinCaseQuest has been successfully added to SchoolAndCollegeListings – a premier online directory for educational institutions worldwide! 🌍📚

    This prestigious inclusion is a testament to our commitment to providing top-notch education services in the field of medical simulation training. 🩺💡

    🔍 Explore our listing here: Clin Case Quest Listing

    SchoolAndCollegeListings serves as a comprehensive platform connecting students, parents, and educational professionals with reputable institutions and educational resources.

    With SchoolAndCollegeListings, we have received excellent opportunities:

    ✨ Amplifying Online Visibility to a wider worldwide audience actively seeking educational services.
    🌟 Showcasing Our Expertise.
    🎓 Connection with Targeted Audience.
    📢 Social Media Promotion.

    Share our link in the SchoolAndCollegeListings Directory with your friends, colleagues, and community!

    Together, let’s empower more medical students and doctors, and shape a brighter future without medical errors. 💫

    Thank you, SchoolAndCollegeListings, for this fantastic opportunity to enhance our online presence in the worldwide education sector. We are excited to contribute to the growth and success of our educational institution with the support of SchoolAndCollegeListings. 🚀

    Register on our website right now to have access to more learning materials!

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    ]]>         We presented our experience at AMEE 2023 https://clincasequest.hospital/amee-2023/ Wed, 30 Aug 2023 19:03:22 +0000 https://clincasequest.hospital/?p=36419 AMEE 2023 took place from 26-30 August 2023 at the Scottish Event Campus (SEC), Glasgow, UK. We are pleased to present our experience at the…

    Сообщение We presented our experience at AMEE 2023 появились сначала на ClinCaseQuest.

    ]]>     AMEE 2023 took place from 26-30 August 2023 at the Scottish Event Campus (SEC), Glasgow, UK.

    We are pleased to present our experience at the largest event in the field of medical education in the world in Glasgow during the AMEE 2023 Conference.

    • The AMEE conference gathers more than 4,000 participants from over 90 countries worldwide.
    • The AMEE conference offers a continuous stream of reports, lectures, and workshops, day and night, truly reflecting its global nature.
    • The AMEE conference covers a wide range of topics and directions.
    • The AMEE conference is both in-person and online.
    • The AMEE conference boasts a robust scientific program and significant research output.
    • The AMEE conference facilitates the exchange of experience and fosters collaboration.
    • The AMEE conference provides motivation, inspiration, and engagement.
    • The AMEE conference offers mentoring and support opportunities.
    • The AMEE conference serves as a platform to meet friends and like-minded individuals.
    • The AMEE conference enables participants to explore new horizons.
    • AMEE conference is powerful networking, personal, and virtual meetings in non-stop mode.

    We are pleased to present our experience at the largest event in the field of medical education in the world.

    We presented our strategy to teach doctors and teachers as experts for the Simulation Training Platform “ClinCaseQuest” as a strategy that can be used for medical school teachers as well as “The Program for training medical school teachers to write scenarios of clinical cases with branching”.

    We are very grateful to the entire team of ClinCaseQuest experts, doctors, and teachers. Only thanks to our joint work our algorithms and drafts have been significantly improved, which became a powerful basis for the presented report, every week we analyzed the work on errors and looked for ways to optimize each weekday and night an important update. We studied a lot to teach others, and this work was part of an important world experience.

    We are very grateful for an unforgettable week of work and creative inspiration in Glasgow! We hope to be a part of this community in the future as well!

    Register on our website right now to have access to more learning materials!

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    ]]>         We are on HealthySimulation – world’s premier Healthcare Simulation resource website https://clincasequest.hospital/healthysimulation/ Sun, 09 Jul 2023 13:18:13 +0000 https://clincasequest.hospital/?p=35874 We are thrilled to announce that our Simulation Training Platform “ClinCaseQuest” has been featured on HealthySimulation.com, the world’s premier Healthcare Simulation resource website. We are…

    Сообщение We are on HealthySimulation – world’s premier Healthcare Simulation resource website появились сначала на ClinCaseQuest.

    ]]>     We are thrilled to announce that our Simulation Training Platform “ClinCaseQuest” has been featured on HealthySimulation.com, the world’s premier Healthcare Simulation resource website. We are honored to be recognized by this esteemed platform, which provides a wealth of information, resources, and support to the healthcare simulation community.

    HealthySimulation.com serves as a valuable hub for healthcare professionals, offering the latest news, CE/CME webinars and courses, conference coverage, research highlights, job listings, and much more. It is an invaluable resource for staying updated on the latest advancements and best practices in simulation-based education.

    We are especially grateful to HealthySimulation.com for including us in their list of vendors on their website. This recognition not only enhances our visibility but also reinforces our commitment to providing high-quality simulation-based learning experiences for medical students and healthcare professionals.

    We encourage you to visit HealthySimulation.com to explore their comprehensive range of resources and connect with the global healthcare simulation community. Don’t forget to check out their vendor page, where you’ll find a link to our Simulation Training Platform “ClinCaseQuest.”

    We extend our heartfelt thanks to HealthySimulation.com for their support and collaboration. Together, we are advancing simulation-based education and improving patient care outcomes.

    More detail information:

    https://www.healthysimulation.com/medical-simulation/vendors/

    Register on our website right now to have access to more learning materials!

    Subscribe to our pages:

    Сообщение We are on HealthySimulation – world’s premier Healthcare Simulation resource website появились сначала на ClinCaseQuest.

    ]]>         SESAM 2023 Annual Conference https://clincasequest.hospital/sesam2023/ Mon, 19 Jun 2023 20:00:52 +0000 https://clincasequest.hospital/?p=35575 We are at SESAM 2023 with oral presentation “Stage Debriefing in Simulation Training in Medical Education for Competencies Formation”. ClinCaseQuest team had a great opportunity…

    Сообщение SESAM 2023 Annual Conference появились сначала на ClinCaseQuest.

    ]]>     We are at SESAM 2023 with oral presentation “Stage Debriefing in Simulation Training in Medical Education for Competencies Formation”.

    ClinCaseQuest team had a great opportunity during the 28th annual conference of the SESAM – Society for Simulation in Europe SESAM 2023 in Lisbon to share our experience of building a staged debriefing embedded in simulation scenarios based on the principle of adaptive learning for asynchronous online trainings in clinical case simulators for competence formation.

    We have demonstrated what would happen if the concept of the classical model of debriefing was changed, highlighted two approaches that we actively use for this, and talked about the benefits of facilitation for our learners and coordinators of simulation trainings and team leaders.

    We are very grateful for the inclusion of our experience in the scientific program of the conference!

    Register on our website right now to have access to more learning materials!

    Subscribe to our pages:

    Сообщение SESAM 2023 Annual Conference появились сначала на ClinCaseQuest.

    ]]>         Calgary-Сambridge guide to the medical interview https://clincasequest.hospital/calgary-cambridge-guide/ Sat, 23 Jul 2022 13:11:12 +0000 https://clincasequest.hospital/?p=34154 This manual was developed by specialists from the Faculty of Medicine of the University of Cambridge and the University of Calgary, Canada. It was first…

    Сообщение Calgary-Сambridge guide to the medical interview появились сначала на ClinCaseQuest.

    ]]>     This manual was developed by specialists from the Faculty of Medicine of the University of Cambridge and the University of Calgary, Canada. It was first published in 1996 (Jonathan Silverman, Suzanne Kurtz).

    In this consultation model, five stages are distinguished, successively replacing each other (beginning of the consultation, gathering information, review, explanation, and planning, and conclusion of the consultation). At each stage, there are tasks that must be solved using certain skills. There are also two continuous processes that go from the beginning to the end of the consultation (structuring, and building a trusting relationship).

    INITIATING THE SESSION

    Establishing initial rapport

    1. Greets patient and obtains patient’s name

    2. Introduces self, role, and nature of interview; obtains consent if necessary

    3. Demonstrates respect and interest, attends to patient’s physical comfort

    Identifying the reason(s) for the consultation

    4. Identifies the patient’s problems or the issues that the patient wishes to address with an appropriate opening question (e.g. “What problems brought you to the hospital?” or “What would you like to discuss today?” or “What questions did you hope to get answered today?”)

    5. Listens attentively to the patient’s opening statement, without interrupting or directing the patient’s response

    6. Confirms list and screens for further problems (e.g. “so that’s headaches and tiredness; anything else……?”)

    7. Negotiates agenda taking both patient’s and physician’s needs into account

    GATHERING INFORMATION

    Exploration of patient’s problems

    8. Encourages patient to tell the story of the problem(s) from when first started

    to the present in own words (clarifying the reason for presenting now)

    9. Uses open and closed questioning techniques, appropriately moving from open to closed

    10. Listens attentively, allowing the patient to complete statements without interruption and leaving space for the patient to think before answering or go on after pausing

    11. Facilitates patient’s responses verbally and non–verbally e.g. use of encouragement, silence, repetition, paraphrasing, interpretation

    12. Picks up verbal and non–verbal cues (body language, speech, facial expression, affect); checks out and acknowledges as appropriate

    13. Clarifies patient’s statements that are unclear or need amplification (e.g. “Could you explain what you mean by light-headed”)

    14. Periodically summarises to verify own understanding of what the patient has said; invites the patient to correct interpretation or provide further information.

    15. Uses concise, easily understood questions and comments, avoids or adequately explains jargon

    16. Establishes dates and sequence of events

    Additional skills for understanding the patient’s perspective

    17. Actively determines and appropriately explores:

    • patient’s ideas (i.e. beliefs re cause)
    • patient’s concerns (i.e. worries) regarding each problem
    • patient’s expectations (i.e., goals, what help the patient had expected for each problem)
    • effects: how each problem affects the patient’s life

    18. Encourages patient to express feelings

    PROVIDING STRUCTURE

    Making organization overt

    19. Summarises at the end of a specific line of inquiry to confirm understanding

    20. Progresses from one section to another using signposting, and transitional statements; includes the rationale for next section

    Attending to flow

    21. Structures the interview in a logical sequence

    22. Attends to timing and keeping interview on task

    BUILDING RELATIONSHIP

    Using appropriate non-verbal behavior

    23. Demonstrates appropriate non–verbal behavior

    • eye contact, facial expression
    • posture, position & movement
    • vocal cues e.g. rate, volume, tone

    24. If reads write notes, or uses a computer, does in a manner that does not interfere with dialogue or rapport

    25. Demonstrates appropriate confidence

    Developing rapport

    26. Accepts legitimacy of patient’s views and feelings; is not judgmental

    27. Uses empathy to communicate understanding and appreciation of the patient’s feelings or predicament; overtly acknowledges patient’s views and feelings

    28. Provides support: expresses concern, understanding, and willingness to help; acknowledges coping efforts and appropriate self-care; offers partnership

    29. Deals sensitively with embarrassing and disturbing topics and physical pain, including when associated with physical examination

    Involving the patient

    30. Shares thinking with patient to encourage patient’s involvement (e.g. “What I’m thinking now is….”)

    31. Explains rationale for questions or parts of physical examination that could appear to be non-sequiturs

    32. During physical examination, explains process, asks permission

    EXPLANATION AND PLANNING

    Providing the correct amount and type of information

    33. Chunks and checks: gives information in manageable chunks, checks for understanding, uses patient’s response as a guide to how to proceed

    34. Assesses patient’s starting point: asks for patient’s prior knowledge early on when giving information, discovers extent of patient’s wish for information

    35. Asks patients what other information would be helpful e.g. aetiology, prognosis

    36. Gives explanation at appropriate times: avoids giving advice, information or reassurance prematurely

    Aiding accurate recall and understanding

    37. Organises explanation: divides into discrete sections, develops a logical sequence

    38. Uses explicit categorisation or signposting (e.g. “There are three important things that I would like to discuss. 1st…” “Now, shall we move on to.”)

    39. Uses repetition and summarising to reinforce information

    40. Uses concise, easily understood language, avoids or explains jargon

    41. Uses visual methods of conveying information: diagrams, models, written information and instructions

    42. Checks patient’s understanding of information given (or plans made): e.g. by asking patient to restate in own words; clarifies as necessary

    Achieving a shared understanding: incorporating the patient’s perspective

    43. Relates explanations to patient’s illness framework: to previously elicited ideas, concerns and expectations

    44. Provides opportunities and encourages patient to contribute: to ask questions, seek clarification or express doubts; responds appropriately

    45. Picks up verbal and non-verbal cues e.g. patient’s need to contribute information or ask questions, information overload, distress

    46. Elicits patient’s beliefs, reactions and feelings re information given, terms used; acknowledges and addresses where necessary

    Planning: shared decision making

    47. Shares own thinking as appropriate: ideas, thought processes, dilemmas

    48. Involves patient by making suggestions rather than directives

    49. Encourages patient to contribute their thoughts: ideas, suggestions and preferences

    50. Negotiates a mutually acceptable plan

    51. Offers choices: encourages patient to make choices and decisions to the level that they wish 52. Checks with patient if accepts plans, if concerns have been addressed

    CLOSING THE SESSION

    Forward planning

    53. Contracts with patient re next steps for patient and physician

    54. Safety nets, explaining possible unexpected outcomes, what to do if plan is not working, when and how to seek help

    Ensuring appropriate point of closure

    55. Summarises session briefly and clarifies plan of care

    56. Final check that patient agrees and is comfortable with plan and asks if any corrections, questions or other items to discuss

    OPTIONS IN EXPLANATION AND PLANNING (includes content)

    Discussing investigations and procedures

    57. Provides clear information on procedures, eg, what patient might experience, how patient will be informed of results

    58. Relates procedures to treatment plan: value, purpose

    59. Encourages questions about and discussion of potential anxieties or negative outcomes

    Discussing opinion and significance of problem

    60. Offers opinion of what is going on and names if possible

    61. Reveals rationale for opinion

    62. Explains causation, seriousness, expected outcome, short and long-term consequences

    63. Elicits patient’s beliefs, reactions, concerns re opinion

    Negotiating mutual plan of action

    64. Discusses options eg, no action, investigation, medication or surgery, non-drug treatments (physiotherapy, walking aides, fluids, counselling, preventive measures)

    65. Provides information on action or treatment offered. Name steps involved, how it works benefits and advantages possible side effects

    66. Obtains patient’s view of need for action, perceived benefits, barriers, motivation

    67. Accepts patient’s views, advocates alternative viewpoint as necessary

    68. Elicits patient’s reactions and concerns about plans and treatments including acceptability

    69. Takes patient’s lifestyle, beliefs, cultural background and abilities into consideration

    70. Encourages patient to be involved in implementing plans, to take responsibility and be self-reliant

    71. Asks about patient support systems, discusses other support available

    References:

    1. Kurtz SM, Silverman JD, Draper J (1998) Teaching and Learning Communication Skills in Medicine. Radcliffe Medical Press (Oxford)
    2. Silverman JD, Kurtz SM, Draper J (1998) Skills for Communicating with Patients. Radcliffe Medical Press (Oxford)

    Register on our website right now to have access to more learning materials!

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    Сообщение Calgary-Сambridge guide to the medical interview появились сначала на ClinCaseQuest.

    ]]>         Help Ukrainian startup “ClinCaseQuest” https://clincasequest.hospital/donate-us/ Fri, 08 Apr 2022 19:34:49 +0000 https://clincasequest.hospital/?p=33756 Donate: Donate any amount Donate $20 Donate $30 Donate $40 Donate $50 Donate $75 Donate $100 Who we are? We are the Simulation Training Platform…

    Сообщение Help Ukrainian startup “ClinCaseQuest” появились сначала на ClinCaseQuest.

    ]]>     Donate:

    Who we are?

    We are the Simulation Training Platform for Medical education that was founded in Ukraine. We are a Startup in the Seed stage. 

    What is the Simulation Training Platform?

    The Simulation Training Platform “ClinCaseQuest” is the virtual platform with Virtual patients that are called simulators of clinical cases that allow students and doctors to receive clinical experience  in a safe patients environment that can help:

    • To reduce the years for the doctor to gain clinical experience 
    • To reduce the number of medical errors in the world
    • To save patients’ lives

    What problem do we resolve with clinical cases simulators?

    A problem is a great number of medical errors in the world. Medical error is now the third cause of death even in the US and is also high registered in the EU countries. Medical errors occur in 8% to 12% of hospitalizations in the European Union. While 23% of European Union citizens claim to have been directly affected by medical error. Evidence on medical errors shows that 50% to 70.2% of such harm can be prevented. One of the ways to reduce medical errors is through new formats of learning, for example, simulation training. 

    The advantages of the Simulation Training Platform “ClinCaseQuest”

    Advantages for students of medical schools
    Gaining clinical experience while studying in medical school

    Advantages for the Teachers of medical schools
    Demonstration models for classes, detailed reporting, coordination of the learning process

    Advantages for the Medical school
    Introduction of new teaching methods
    Сontrol and reporting on the educational process
    Maintaining the competitiveness of the medical school

    Advantages for physicians
    Professional development
    Communication with colleagues
    Exchange of experience with colleagues
    The assistance of colleagues in complex clinical cases
    Facilitation of the daily tasks of doctors

    Advantages for the Health care institution
    • Reducing the number of medical errors
    • Continuous professional development of doctors
    • Maintaining the competitiveness of the Health care institution

    Advantages for the patients
    • Improving the quality of the medical care
    • Reducing medical errors
    • Improving the quality of life
    • Life expectancy increasing

    What help do we need?

    The Simulation Training Platform ClinCasesQuest was founded in 2021 in Kharkiv (Ukraine). Given the outbreak of hostilities, the platform team was forced to evacuate. Also, during this time, we actively defended ourselves from hacker attacks and moved to a secure server, which requires additional financial costs from the platform team to keep the platform in working condition. At this time, we need financial support from all those who are not indifferent, which will help us continue our development and save the startup.

    We are looking for B2B contracts and partnerships!

    Donate:

    Сообщение Help Ukrainian startup “ClinCaseQuest” появились сначала на ClinCaseQuest.

    ]]>         Clinical case simulator – Call to Emergency Service from a patient with chest pain (OSCE station) https://clincasequest.hospital/osce-simulation-chest-pain-paramedics/ Fri, 18 Feb 2022 17:13:01 +0000 https://clincasequest.hospital/?p=33549 A team of paramedics urgently arrives on the call to a man who is experiencing chest pain. It is necessary to examine the patient, make…

    Сообщение Clinical case simulator – Call to Emergency Service from a patient with chest pain (OSCE station) появились сначала на ClinCaseQuest.

    ]]>     A team of paramedics urgently arrives on the call to a man who is experiencing chest pain. It is necessary to examine the patient, make a diagnosis and provide emergency medical care, decide whether hospitalization is necessary, and to what hospital? Will the actions of the paramedic team to diagnose and provide emergency care be correct, and which strategy will be chosen?

    Passing score: 85 points

    Maximum score: 102 points

    Please login.

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    ]]>         I have an idea! I need it! I want to learn! https://clincasequest.hospital/submit-idea/ Tue, 08 Feb 2022 15:38:44 +0000 https://clincasequest.hospital/?p=33431 Dear users of the simulation training platform! We are very grateful to you for the feedback you left us during simulation training! Usually, one of…

    Сообщение I have an idea! I need it! I want to learn! появились сначала на ClinCaseQuest.

    ]]>     Dear users of the simulation training platform! We are very grateful to you for the feedback you left us during simulation training!

    Usually, one of the obligatory items of the forms you filled in along with the evaluation of the training and tips for their improvement was your wishes on the topics and nosologies of clinical situations that you would be interested in as simulation training. We always analyze your feedback in detail and implement your wishes as simulation locations of different training courses, interactive clinical cases, simulators of clinical cases. But it should be noted that this process was not structured.

    Finally, we decided to bring order to this important aspect of our interaction, and be able to structure your needs, ideas, wishes so that we can be more useful, effective, and interesting for you, and our interaction will have more quality and constructive.

    Therefore, we have created a feedback form for you, through which you can freely express your opinion on the content development of the simulation training platform in accordance with your needs in the workplace.

    Thank you so much for our join development, for your feedback that inspires us! We can be even more effective for you now!

    I have an idea! I need it! I want to learn!

    • Drop files here or
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      ]]>             Technical support answers – “What should I do if I was blocked?” https://clincasequest.hospital/you-have-been-locked-out/ Tue, 08 Feb 2022 08:34:31 +0000 https://clincasequest.hospital/?p=33386 Are you a respectable user of the Simulation Training Platform, and we have blocked you? Then this information is for you! We answer your requests…

      Сообщение Technical support answers – “What should I do if I was blocked?” появились сначала на ClinCaseQuest.

      ]]>       Are you a respectable user of the Simulation Training Platform, and we have blocked you? Then this information is for you!

      We answer your requests for technical support on blocking from the CleanCaseQuest simulation training platform to the most common questions:

      When does blocking happen?

      Blocking occurs when you try to enter the simulation learning platform and enter your password or login incorrectly several times consistently (usually at least 5).

      What does it mean?

      For a simulated learning platform, this means that attackers are trying to gain access to your personal information, learning progress, and communication on the platform.

      What’s happening?

      The simulation learning platform regards this request as a malicious attempt to get hold of your data and automatically blocks the IP address from which several unsuccessful authorization attempts were made.

      What is an IP address?

      Your IP address is a unique identifier, similar to a postal address, associated with your online activity. Every time you use the Internet (shopping online, sending emails, watching streaming TV), you send a request to access a particular online destination, and information is sent back to you. How does it work? IP stands for Internet Protocol, which defines the standards and rules (otherwise known as protocol) for routing data and connecting to the Internet. This protocol is a set of rules that must be followed by each party to allow bidirectional data flow.

      Is the IP address the same at home and work?

      No. Your IP address is only associated with one location unless you are using a VPN. When you are at home and connected to the Internet you pay for, you use it. However, if you check your email in the morning at home and then browse the news at your local coffee shop while waiting for your coffee and then work from the office, you will be using different IP addresses in each location.

      Can multiple devices have the same IP address?

      This is a bit of a tricky question – the answer is both yes and no. More than one device can share a public (public) IP address, but each device has its own local (private) IP address. For example, your ISP (Internet Service Provider) sets up your home with a single external IP address. Since your router is connected to the Internet, an IP address is assigned to the router. Your router then assigns a local IP address to every device connected to the internet at the same time. The external IP address is the public access to the outside world. Your local IP address is not visible outside of your private home network. That is, if your external IP address is blocked, with the help of which you use the Internet, for example, from a laptop, tablet, mobile device, then the blocking will apply to all devices, and if, for example, you turn off Wi-fi on your mobile device and will use the provider’s Internet, there will be no blocking of communication.

      Why is blocking necessary?

      Following the Platform Privacy Policy, we protect the personal data of users, so all suspicious requests are automatically blocked by the security system and tracked by us.

      How long does a user’s IP address get blocked?

      Usually, the blocking lasts from 12 to 24 hours, and the user’s IP address is unblocked by the platform automatically.

      How can I log in to the platform?

      You can log in to the platform by clicking the “Login” button on any page of the platform located in the top horizontal menu.

      Or directly on the platform login page

      What to do if you forgot your password?

      On the login page of the platform, you can use the option “Forgot your password?”

      or using the direct link https://clincasequest.hospital/my-account/lost-password/

      You can enter your email address that is associated with the simulation learning platform and click “Reset Password”.

      You will be notified that a password reset email has been sent to you. It may take several minutes for the message to be delivered. Please wait at least 10 minutes before initiating another request.

      An email will be sent to your email address with clarification about whether it was asked to reset your password.

      You will need to confirm your password reset by clicking on the “Click here to reset your password” link.

      You will be redirected to the platform page where you can enter your new password.

      Be careful! The password must be at least 12 characters: uppercase and lowercase letters, numbers, and symbols like ! ” ? $^&

      If you do not follow these password security rules, the system will prompt you to change your password to a more complex one for the security of your account.

      If you successfully saved the new password, you will receive a message about updating the password, and the “Login” form will appear, where you can enter your username or e-mail and a new password:

      After entering the data, click “Login”.

      Your account page will open.

      Congratulations! Authorization in the platform was successful!

      What login can be used for authorization on the platform?

      You can use as a log in both the nickname in the platform that you entered when registering and the email address that you used when registering on the platform.

      What if you don’t want to wait until the lock is lifted?

      • Method 1 – Connecting to the platform via VPN while the block continues is a way to hide your IP address. When using a VPN, your external IP address will come from the external IP address of the VPN server, not from the external IP address of your location. So, if the VPN server you’re connected to is hosted in California, your external IP address will look like you’re in California, no matter where you are. In addition, your online activity is sent over an encrypted secure connection to a VPN server for added security and privacy. VPN is one way to hide your IP address. We do not record your online activity and do not partner with third parties that create profiles of your online activity. We offer full protection for up to five devices with servers in 30+ countries. You can connect anywhere and from anywhere. When connected via a VPN, blocking your permanent IP address will not interfere with the use of the platform.
      • Method 2 – Write to the technical support of the platform – send a request for unlocking. We will check your request and unblock your IP address, you will immediately be able to use the platform, as soon as we process your request, about which we will send you a response.

      Do you have any questions?

      Then write to the technical support of the platform by filling out the form.

      Technical support

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